Privacy Policy

Effective Date: 17/1/25 

At Cat & Key, your privacy is of utmost importance. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase tarot readings, or interact with our e-commerce shop. We are committed to complying with the UK GDPR, international privacy laws, and applicable data protection regulations. 

1. Information We Collect 

We may collect the following types of information: 

Personal Information You Provide Directly: 

• When you purchase a tarot reading or items from our shop, we collect your name, email address, phone number (if provided), billing and shipping address, and payment details (processed securely by third-party payment providers). 

• If you sign up for newsletters or other updates, we collect your email address and any other details you voluntarily provide. 

Automatically Collected Information: 

• Cookies and Tracking Technologies: We use essential cookies to ensure our website functions properly, analyze usage patterns, and improve your experience. This includes collecting anonymized data such as IP addresses, browser type, and device information. 

Sensitive Information: 

• During tarot reading requests, you may share personal insights or sensitive information. This information is handled confidentially and only used for the intended purpose of delivering the service. We do ask that you read our terms and conditions of having a reading before proceeding with a booking. 

2. How We Use Your Information 

We use the information collected for the following purposes: 

• To Provide Services: Fulfilling tarot reading requests, processing e-commerce transactions, and delivering purchased items. 

• Customer Support: Responding to inquiries and resolving issues. 

• Marketing Communications: Sending newsletters, promotional offers, and updates if you have opted in. You can opt out at any time. 

• Website Functionality: Ensuring proper functionality of our website, using cookies to improve user experience. 

• Legal Obligations: Complying with legal and regulatory requirements. 

 

3. Sharing Your Information 

We do not sell or rent your personal information. However, we may share your data with the following parties: 

• Service Providers: Wix, our website platform provider, acts solely as a data processor on our behalf. They help us manage the website and store data securely. Other third-party providers, such as payment processors, are engaged solely for specific purposes (e.g., Stripe or PayPal). 

• Legal Authorities: If required by law, we may disclose your information to comply with legal obligations or protect our rights. 

 

4. Cookies and Tracking Technologies 

Essential Cookies: 

• We use essential cookies to ensure that the website functions properly. These cookies are necessary for basic functionalities, such as navigation and secure shopping cart transactions. 

Managing Cookies: 

• You can control or delete cookies through your browser settings. Note that disabling cookies may affect the functionality of our website. 

 

5. Data Storage and Security 

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Your data is stored on secure servers provided by Wix and other trusted third-party service providers. 

• Data Retention: We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. 

 

6. Your Rights 

Under the UK GDPR and other applicable laws, you have the following rights: 

• Access: Request access to the personal data we hold about you. 

• Correction: Request corrections to inaccurate or incomplete data. 

• Deletion: Request deletion of your personal data, subject to legal and contractual obligations. 

• Objection: Object to processing your data for certain purposes, such as direct marketing. 

• Data Portability: Request a copy of your data in a structured, machine-readable format. 

To exercise your rights, please contact us at Hello@CatandKey.org. 

 

7. International Data Transfers 

As our website may be accessed worldwide, your data may be transferred and stored outside the UK or your home country. When transferring data internationally, we ensure adequate safeguards are in place to protect your privacy. 

 

8. Third-Party Links 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies when visiting. 

 

9. Changes to This Privacy Policy 

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. Any updates will be posted on this page with the revised "Effective Date." 

 

10. Contact Us 

If you have questions about this Privacy Policy or how we handle your information, please contact us through Email at Hello@CatandKey.org 

 

Thank you for trusting Cat & Key  with your personal information. We are committed to safeguarding your privacy while providing meaningful and insightful spiritual services.