Terms and Conditions
Set out below are our Terms and Conditions.
By booking an appointment, you hereby accept the terms and conditions stated below.
when booking the appointment we do ask for payment in full if we haven't confirmed payment by e-mail , then the appointment is not secure and will be open to being booked by someone else. Please note that we do not follow up to confirm a booking. If there is no payment or confirmation , then there is no appointment made.
if payment hasn't been confirmed then the result will be the reading not taking place and the appointment being cancelled.
We require a minimum of 48 hours' notice to change or cancel your appointment. Failure to do this will result in loss of payment if you have paid in full.
Cat & Key have the right to cancel your appointment outside the 48-hour cancellation policy or less if they feel fit to do so, and a full refund will be given.
Cat & Key provide spiritual guidance, which will help you make your own judgement and decisions concerning situations and questions you have posed for yourself. We have very high ethical standards, and therefore, all readings are treated with the strictest confidence. You must be over 18 years and over to receive a reading.
Cat & Key makes no representation in respect of the accuracy and quality of information and does not have control over the content of any reading. We can not accept responsibility for the relevancy or accuracy of the content given, implied, or expressed as to the suitability of the content for any purpose.
If you have any concerns related to your health, the law, or finance, you should always consult a suitably qualified and licensed professional.
In the event that you take any action based on any information that you receive during your reading, we take no responsibility or liability of any kind.
READINGS
To achieve the best results from a personal reading or telephone reading with Cat & Key we would recommend you read through our Terms & Conditions as well as our Ethic and Guidelines prior to the reading. We want you to enjoy the experience of your reading with Cat & Key, however, if you are unhappy or not satisfied with your reading within the first 10 minutes please tell the Reader that you are not connecting, and we will offer you a full refund immediately .
If you are on medication, abusing drugs, alcohol or are suffering from mental illness, then your mental and emotional wellbeing could affect the clarity of the reading and in such circumstances we do not recommend that you have a reading.
If you have any medical conditions that you are concerned with, we recommend that you seek professional medical advice. Any reference made during a reading to a medical condition is not a substitute to treatment by the medical profession.
Whilst all readings are given in good faith, some information may represent an opinion or judgement. We can not guarantee the accuracy of the information given during the reading .
Under current English Law, we are obliged to advise you that all readings are carried out for entertainment and experimental purposes only.
Blessings
Cat & Key x